USPS, Standard 2 day shipping.

We calculate shipping based on weight of the item, plus any applicable insurance fees. Insurance is highly recommended for glassware (but not included)

They are hand-wrapped and custom packaged in bubble wrap multiple times to prevent movement and damage within the box.

We are not responsible for damaged items that arrive due to shipping issues. That is why we recommend purchasing insurance at the time of shipping.

Yes, you’ll get an email with a tracking number once your order is shipped out.

All orders processed before 5PM EST will go out the next business day.

If you’re interested in purchasing a bulk order please call us at 734-905-7477 or email us directly at info@ypsioil.com.

No, we do not sell internationally through our website at the moment. We can only sell products to customers within the United States.

Our customer support team is available from 11AM EST to 6PM Monday to Friday.

Certain products with a manufacturer’s warranty. You should check the manufacturer’s website.

Cart shooters have a one year warranty. If you need to make a claim on your product, please contact us first.

Yes, we offer paid consultation and lab setup services. Visit our Consultations page to learn more.

If you want to return an item, it must be completely unused. Your first step is to contact us here or email us at info@ypsioil.com. After getting a Return Authorization from our team, you can proceed to return your product. All returned products will be subject to a 15% restocking fee and you will also be responsible for shipping costs.

For exchanges, the process is the same as returns. Your replacement item will be sent out after we receive your original item.

  • Returns & Exchanges
    • What if I want to return or exchange an item?

      If you want to return an item, it must be completely unused. Your first step is to contact us here or email us at info@ypsioil.com. After getting a Return Authorization from our team, you can proceed to return your product. All returned products will be subject to a 15% restocking fee and you will also be responsible for shipping costs.

      For exchanges, the process is the same as returns. Your replacement item will be sent out after we receive your original item.